How long does our insulated water purification cup stay warm?
Our insulated water purification cup adopts advanced heat preservation technology, which can keep heat for up to 12 hours, and is suitable for water between 5-100℃.
How long is the service life of the filter element of the water purification cup?
The service life of the filter element of our water purification cup is usually 3 months.
If your daily water purification needs are large, you can also increase the frequency of filter element replacement. Generally speaking, when the water quality deteriorates or the water smell changes, it is time to replace the filter element.
How to clean the inside of the water purification cup?
Cleaning the inside of the water purification cup is an important step to ensure its normal use and water quality safety. Here are some suggestions:
1) Regular cleaning: It is best to clean the water purification cup regularly, especially every time the water quality changes or after a period of use.
2) Disassemble components: Our water purification cup has detachable components, such as filters, sealing rings, etc. It is recommended to remove them in order to clean each part more thoroughly.
3) Soft-bristle brush cleaning: For more complex internal structures, you can use a soft-bristle brush to clean them to ensure that they can reach all corners.
4) Rinse thoroughly: After cleaning, rinse thoroughly with clean water to ensure that detergent residues are removed.
5) Dry the water purification cup: After cleaning, ensure that the inside and outside of the water purification cup can be fully dried to avoid water stains remaining inside to prevent odor or bacterial growth.
What are the shipping method and shipping costs?
We provide you with UPS Express shipping service and free shipping service based on the order amount.
Order Total | Shipping Method | Shipping Costs |
≤$150.00 | UPS Express | $5 |
Above $150.00 | UPS Express | Free |
How to check my order information?
After the order is successfully paid, you can check the status of your order in your account orders details.
Once your purchased water purification cup is shipped, we will immediately send an email to your inbox with the UPS Express order number so you can check the shipping status of the water purification cup at any time. You can also check the progress through the track order page.
